Problem

A leading pharmaceutical company needed to develop the brand strategy and positioning for an immuno-oncology product for a small lead indication that could support follow-on indications and combination products.

Solution

  • Conducted internal stakeholder interviews to gather information and expertise from the cross-functional team
  • Facilitated a half-day strategy workshop with the core global team to build and refine the brand strategy
  • Conducted patient ethnography research via a mobile app to gain the patient’s perspective on the diagnosis, treatment, and unmet needs around their cancer to inform the product positioning
  • Facilitated a half-day positioning workshop with the core global team to build draft positioning options
  • Conducted qualitative research with physicians to validate the positioning options Used the findings from the research to refine and finalize the positioning

Outcome

  • Created awareness of the patient’s thoughts and feelings on their experience with the disease and its treatment among internal stakeholders
  • Agreed brand vision, positioning, and clear launch strategy
  • Differentiated and future-focused launch positioning based on key insights that resonates with potential customers to drive behavior change